A void to a landlord is indeed a desperate thing. Because a void is where there is a gap between tenancies in letting a property. It’s a non-income earning period, and in fact these days can mean a negative cashflow period as councils will charge council tax for those days when the property is empty, let alone utility companies, etc. If the property has been letting for example at £900 per month, it is costing at least £30 in loss of income every single day it’s empty!
- Follow through on repair requests and other commitments.
- If you are letting your property through an agent, do full due diligence on that agent to ensure that they are going to treat your tenants in the way you want your tenants treated.
- Treat them as a client & human being, not just a rent payment. If their circumstances change in life, show some empathy & understanding and try to work with them to help them through. People can go into arrears for all sorts of reasons – mental illness, redundancy, family crisis … many of these are short term and can be resolved by good communication with the tenant.
- Schedule maintenance and repairs at times convenient for the tenants, and let them know in advance.
- Respond quickly to complaints about noise or reports of criminal activity, such as drug dealing.
- Provide designated parking spots and enforce parking rules.
- Give the tenants advance notice of upcoming inconveniences that you’re aware of.
- Understand that tenants want to feel safe at home.
- Make sure all tenants follow the House Rules.
- If you are allowing pets, make sure owners clean up after them!
- Be polite, courteous, and professional.
- Create opportunities to appreciate the good tenants.
- No natural light
- No storage
- No bath
- Horrible views
- Weird shaped rooms and/or sloping ceilings
- Stained sanitary ware
Award winning EweMove in Dorking are a residential property sales and lettings agency who pride themselves on being refreshingly different and standing out from the crowd. EweMove Dorking covers from Ockley to Oxshott.
Enquiries to 01306 406 506 / 01372 701 702, or via email to firstname.lastname@example.org